For Professionals

JOB DESCRIPTION:

This is a per diem/1099 Clinical Specialist/Clinical Educator role. The Clinical Specialist will promote and support clinical education of the company’s medical device to current and potential customers. You will educate and implement the medical device at customers’ sites, performing evaluation of the radiation reduction device in the cath lab or interventional radiology (IR) settings.

*Must be able to travel for 3 day assignments throughout the US

RESPONSIBILITIES:

• Perform product field training and in-services for customer clinicians.
• Partner with sales team to present sales demonstrations
• Maintain successful execution of evaluation trials and implementations
• Ensure customer needs are met and/or exceeded

 

REQUIREMENTS:

• Bachelor’s degree and/or 2+ relevant years of cath lab or IR tech experience
• Strong clinical and industry background with an in-depth understanding of the cath lab or interventional radiology
• Ability to effectively communicate verbally and in writing
• Ability to mobilize, lift and assemble device components
• Teaching and technical device training education experience
• Ability to positively represent company and build strong relationships
• Team orientation with effective leadership abilities
• Energetic with a willingness to work long hours and extensive travel
• Time management skills with an ability to maintain numerous priorities and meet established deadlines
• Self-motivation, taking on additional responsibilities without being asked and managing priorities with minimal supervision
• Good documentation practices and analytical skills
• Good working knowledge of Microsoft Office Suite
• Must have a reliable car to drive to and from In-service locations if local assignment, or able to travel for assignments.
• Must be able to stand and walk for long periods of time.
• Must have flexible schedule to meet in-service coverage needs. Will have advance notice of need.
• Must be able to pay for expenses and submit receipts for reimbursement since travel is required.

 

RESPONSIBILITIES

• Provide case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the Uterine Ablation System.
• Able to cover cases in local area and surrounding areas within 100 mile radius 
• In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. 
• Keep current on all product literature and industry developments 
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction. 
• Report customer inquiries, complaints, and service requests within 24 hours of being notified. 
• Complete all required reports weekly. 
• Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.
• Must have flexible schedule on weekly basis to cover cases as requested by area rep.
• # of cases per week varies based on territory need.

PREFERRED QUALIFICATIONS

• Bachleor’s Degree, RN, Physician Assistant or Certified Medical Technician, Surgical Scrub Tech
• Two years of medical device or Operating Room experience, preferred
• Gyn/Surg related experience, preferred
• Strong verbal communication skills

 

 

RESPONSIBILITIES

• Provide case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the Uterine Ablation System.
• Able to cover cases in local area and surrounding areas within 100 mile radius.
• In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. 
• Keep current on all product literature and industry developments 
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction. 
• Report customer inquiries, complaints, and service requests within 24 hours of being notified. 
• Complete all required reports weekly. 
• Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.
• Must have flexible schedule on weekly basis to cover cases as requested by area rep.
• # of cases per week varies based on territory need.

PREFERRED QUALIFICATIONS

• Bachleor’s Degree, RN, Physician Assistant or Certified Medical Technician, Surgical Scrub Tech
• Two years of medical device or Operating Room experience, preferred
• Gyn/Surg related experience, preferred
• Strong verbal communication skills

 

 

RESPONSIBILITIES

• Provide case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the Uterine Ablation System.
• Able to cover cases in local area and surrounding areas within 100 mile radius.
• In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. 
• Keep current on all product literature and industry developments 
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction. 
• Report customer inquiries, complaints, and service requests within 24 hours of being notified. 
• Complete all required reports weekly. 
• Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.
• Must have flexible schedule on weekly basis to cover cases as requested by area rep.
• # of cases per week varies based on territory need.

PREFERRED QUALIFICATIONS

• Bachleor’s Degree, RN, Physician Assistant or Certified Medical Technician, Surgical Scrub Tech
• Two years of medical device or Operating Room experience, preferred
• Gyn/Surg related experience, preferred
• Strong verbal communication skills

 

 

JOB DESCRIPTION:

The Clinical Specialist will provide pre-sales customer support including installation, licensing, and training needs as part of a pivotal study of 2^nd generation breast navigation device. Clinical Specialist will provide post sales clinical support and refresher training as needed; maintain communication with customer to ensure satisfaction and utilization; provide customer feedback to the management team; assist customers with reimbursement documentation. You will work in a team environment on clinical trials accurately documenting and performing measurements on excised tissue.

*Must be able and willing to travel as business dictates.

RESPONSIBILITIES:

• Work as part of a team with one person collecting and completing FDA forms and the second person will be handling a tissue specimen and taking measurements.  Accuracy is key on the forms.
• Provide on-site application support:
  • Pre and post sales process
  • Identify and schedule follow up training
  • Participates with Clinical Trial collecting data and performing measurements on excised tissue in Operating Room
• Provide customer support:
  • Relay and resolve customer issues in a timely manner
  • Ensure customer satisfaction is maintained
  • Escalate any problems to management as needed
  • Provide feedback/customer suggestions to management
  • Assist customers with resolving insurance reimbursement matters
• Promote continuous improvement:
  • Interact with Sales, Marketing and Service Management to continually evaluate and improve the product support solutions
  • Consistent communication with customers to enhance product experience

 

REQUIREMENTS:

• Bachelor’s degree
• Comfortable within the operating room, 3-5 years of experience in OR environment.
• Prior customer relations experience
• Competent with computers, working with PDF files, taking photos and uploading to email along with zipping large files to send via email
• Competent with Microsoft Office Suite: Word, Outlook, Excel, PowerPoint
• Provide on-site application support
• Provide customer support
• Promote continuous improvement
• Must have a reliable car to drive to and from In-service locations if local assignment, or able to travel as needed
• Will need to arrive at the site approximately 45 minutes before scheduled case to prepare equipment as well as change into scrub attire
• Must have flexible schedule to meet case coverage needs. Will have advance notice of need.
• Must be able to pay for expenses and submit receipts for reimbursement

 

JOB DESCRIPTION:

The Clinical Specialist will provide pre-sales customer support including installation, licensing, and training needs as part of a pivotal study of 2^nd generation breast navigation device. Clinical Specialist will provide post sales clinical support and refresher training as needed; maintain communication with customer to ensure satisfaction and utilization; provide customer feedback to the management team; assist customers with reimbursement documentation. You will work in a team environment on clinical trials accurately documenting and performing measurements on excised tissue.

*Must be able and willing to travel as business dictates.

RESPONSIBILITIES:

• Work as part of a team with one person collecting and completing FDA forms and the second person will be handling a tissue specimen and taking measurements.  Accuracy is key on the forms.
• Provide on-site application support:
  • Pre and post sales process
  • Identify and schedule follow up training
  • Participates with Clinical Trial collecting data and performing measurements on excised tissue in Operating Room
• Provide customer support:
• Relay and resolve customer issues in a timely manner
• Ensure customer satisfaction is maintained
• Escalate any problems to management as needed
• Provide feedback/customer suggestions to management
• Assist customers with resolving insurance reimbursement matters
• Interact with Sales, Marketing and Service Management to continually evaluate and improve the product support solutions
• Consistent communication with customers to enhance product experience
• Promote continuous improvement:

 

REQUIREMENTS:

• Bachelor’s degree
• Comfortable within the operating room, 3-5 years of experience in OR environment.
• Prior customer relations experience
• Competent with computers, working with PDF files, taking photos and uploading to email along with zipping large files to send via email
• Competent with Microsoft Office Suite: Word, Outlook, Excel, PowerPoint
• Provide on-site application support
• Provide customer support
• Promote continuous improvement
• Must have a reliable car to drive to and from In-service locations if local assignment, or able to travel as needed
• Will need to arrive at the site approximately 45 minutes before scheduled case to prepare equipment as well as change into scrub attire
• Must have flexible schedule to meet case coverage needs. Will have advance notice of need.
• Must be able to pay for expenses and submit receipts for reimbursement

 

RESPONSIBILITIES

• Provide case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the Uterine Ablation System.
• Able to cover cases in local area and surrounding areas within 100 mile radius.
• In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. 
• Keep current on all product literature and industry developments 
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction. 
• Report customer inquiries, complaints, and service requests within 24 hours of being notified. 
• Complete all required reports weekly. 
• Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.
• Must have flexible schedule on weekly basis to cover cases as requested by area rep.
• # of cases per week varies based on territory need.

PREFERRED QUALIFICATIONS

• Bachleor’s Degree, RN, Physician Assistant or Certified Medical Technician, Surgical Scrub Tech
• Two years of medical device or Operating Room experience, preferred
• Gyn/Surg related experience, preferred
• Strong verbal communication skills

 

 

JOB DESCRIPTION:

The Clinical Support Specialist will provide product support in the field during surgery, for in-servicing and follow-up for trial support and existing customers adopting new technology. Clinical Specialist will provide coverage of surgical procedures, supporting the minimally invasive surgery medical devices used for stone management and in the surgical environment. You will support clinical procedures, help growing the business, understand the clinical environment and adhere to compliance and regulations.

*Must be able to travel, up to 75% of the time – extensive regional travel including but not limited to mid US to West Coast. Assignments can be multiple days at a time.

RESPONSIBILITIES:

• On-site surgical case coverage as product expert
• Identify stakeholders and align with the client’s branded products with the objectives of the facility
• Provide feedback to client leadership team on performance of products from customers through observation of procedures
• Provide training and in-servicing to hospital staff on the surgical care team to ensure proper use of the client’s products
• Knowledge of the procedures that the client products are focused to improve
• Understand client’s product positioning relative to competitive products
• Ability to recognize stages in surgical procedures that are supported with the client’s products
• Provide customer feedback for product improvement opportunities
• Adhere to all required FDA regulations reporting adverse events

 

REQUIREMENTS:

• Degree in life sciences or healthcare related field preferred
• Comfortable within the operating room, 2 years experience in medical device industry in surgical case coverage
• Experience in the following but not limited to: hysterectomy, gyn/surg procedures, colo-rectal and laparoscopic
• 3 years in a business to business or medical sales environment
• Problem solving in a fast-paced environment
• Ability to travel, up to 75%
• Must have a reliable car to drive to and from In-service locations if local assignment
• Must have flexible schedule to meet case coverage needs. Will have advance notice of need.
• Must be able to pay for expenses and submit receipts for reimbursement

 

JOB DESCRIPTION:

The Clinical Support Specialist will provide product support in the field during surgery, for in-servicing and follow-up for trial support and existing customers adopting new technology. Clinical Specialist will provide coverage of surgical procedures, supporting the minimally invasive surgery medical devices used for stone management and in the surgical environment. You will support clinical procedures, help growing the business, understand the clinical environment and adhere to compliance and regulations.

*Must be able to travel, up to 75% of the time – extensive regional travel including but not limited to mid US to West Coast. Assignments can be multiple days at a time.

RESPONSIBILITIES:

• On-site surgical case coverage as product expert
• Identify stakeholders and align with the client’s branded products with the objectives of the facility
• Provide feedback to client leadership team on performance of products from customers through observation of procedures
• Provide training and in-servicing to hospital staff on the surgical care team to ensure proper use of the client’s products
• Knowledge of the procedures that the client products are focused to improve
• Understand client’s product positioning relative to competitive products
• Ability to recognize stages in surgical procedures that are supported with the client’s products
• Provide customer feedback for product improvement opportunities
• Adhere to all required FDA regulations reporting adverse events

 

REQUIREMENTS:

• Degree in life sciences or healthcare related field preferred
• Comfortable within the operating room, 2 years experience in medical device industry in surgical case coverage
• Experience in the following but not limited to: hysterectomy, gyn/surg procedures, colo-rectal and laparoscopic
• 3 years in a business to business or medical sales environment
• Problem solving in a fast-paced environment
• Ability to travel, up to 75%
• Must have a reliable car to drive to and from In-service locations if local assignment
• Must have flexible schedule to meet case coverage needs. Will have advance notice of need.
• Must be able to pay for expenses and submit receipts for reimbursement

 

RESPONSIBILITIES

• Provide case coverage support to Physicians, Hospital Staff, and other Healthcare Personnel to ensure proper and optimal use of the Uterine Ablation System.
• Able to cover cases in local area and surrounding areas within 100 mile radius.
• In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. 
• Keep current on all product literature and industry developments 
• Ensure all product issues or concerns are properly addressed to ensure long term customer satisfaction. 
• Report customer inquiries, complaints, and service requests within 24 hours of being notified. 
• Complete all required reports weekly. 
• Comply, meet, and abide by all territory healthcare facility vendor credentialing polices.
• Must have flexible schedule on weekly basis to cover cases as requested by area rep.
• # of cases per week varies based on territory need.

PREFERRED QUALIFICATIONS

• Bachleor’s Degree, RN, Physician Assistant or Certified Medical Technician, Surgical Scrub Tech
• Two years of medical device or Operating Room experience, preferred
• Gyn/Surg related experience, preferred
• Strong verbal communication skills